Problem with invitee users

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  daniellehipwell · Member · Jan 8, 2015 at 5:31 pm

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  Users are listed in the invitee list with the status ‘waiting’ when they have already accepted the invitation and created an account.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 8, 2015 at 5:34 pm

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  Hi there,
  I tagged this thread for Staff to intervene. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  daniellehipwell · Member · Jan 8, 2015 at 5:35 pm

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  Thank you!

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  timethief · Member · Jan 8, 2015 at 5:37 pm

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  You’re welcome. :)

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  rachelmcr · Member · Jan 9, 2015 at 12:21 pm

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  Hi Danielle,

  If a user is still listed as “waiting,” that means the invitation wasn’t successfully accepted. The user will need to go back to your invitation email (after creating an account) and click the “Accept Invitation” button again to finish the process.

  That user can also try logging in to their WordPress.com account, copying the link from the bottom of that invitation email, and pasting it into their browser to accept the invitation.

  Please let me know if I can do anything more to help with that. :)

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  daniellehipwell · Member · Jan 18, 2015 at 2:56 pm

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  Thank you! We will try this and hopefully it solves the problem.