Problem with mail coming from self-hosted solution

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  samfashionable · Member · Feb 3, 2014 at 11:48 pm

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  Hi everyone!

  I just moved my self-hosted blog to wordpress.com (I was using Blue Host). Since the was DNS updated, I’m having problems with my mail account, and I have stopped receiving emails. I am using an account created in Blue Host.

  Does anybody know what might be going on? How can I fix this problem?

  Thanks so much in advance!

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Feb 3, 2014 at 11:55 pm

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  See here please > Domains – Add Email
  http://en.support.wordpress.com/domains/add-email/

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  samfashionable · Member · Feb 4, 2014 at 12:02 am

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  I already done that, this is what I have on “My Domains-> Custom DNS Records”:
  MX 10 mail.fashioninthestreet.es.
  TXT v=spf1 +a +mx +ip4:69.89.31.106 ?all
  CNAME imap mail.fashioninthestreet.es.
  A webmail 69.89.31.106

  Thanks!

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  samfashionable · Member · Feb 4, 2014 at 12:03 am

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  I inserted that code yesterday. The email sopped working today.

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  thistimethisspace · Member · Feb 4, 2014 at 12:05 am

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  I’ll tag this thread for Staff assistance because I do not know how to help you. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  samfashionable · Member · Feb 4, 2014 at 12:45 am

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  I already am, thank you!

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  rachelmcr · Member · Feb 5, 2014 at 2:56 pm

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  Hi there,

  I see that you chatted with a couple other Happiness Engineers about this issue. Were you able to contact BlueHost to get the specific details about your email records from them?

  If so, you can reply here with the information BlueHost gave you and I can help make sure they are entered correctly on this end. Please let me know if you have any questions about that. :)