Problem with Moderation Emails

  • Unknown's avatar
    absurdoldbird · Member ·

    Thanks TT.

  • Unknown's avatar

    @absurdoldbird, we can’t tell where the emails you mentioned are coming from based on the information you have provided so far. staff-blorbo said they are not from us earlier probably based on the from address which you listed as {{{(email visible only to moderators and staff)}}}. Of course, we don’t send moderation emails from {{{(email visible only to moderators and staff)}}} but it’s possible your email application is overriding the from address using the contact list (I’ve seen that happen before), so the emails could be from us but we can’t tell based on the information you’ve sent. Would it be possible for you to please provide a full copy of the email headers from one of the messages?

  • Unknown's avatar
    absurdoldbird · Member ·

    @ designsimply. Yes, I’ll email that to you. I’d rather not put it on the forum. Thanks.

  • Unknown's avatar

    I’m having the same problem that @absurdoldbird is having with emails coming from (email visible only to moderators and staff).

    I’m afraid to even open them, but I can see from the subject lines that they use titles of actual posts I’ve written.

  • Unknown's avatar

    @wanderingoff
    Please provide a full copy of the email headers from one of the messages when you use this link http://en.support.wordpress.com/contact/ to contact Staff on Monday, October 10th (UTC). After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

  • Unknown's avatar

    Thanks. I’ll send it first thing tomorrow morning.

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