Problem with my domain

• 

  vertbio · Member · Mar 30, 2015 at 6:40 pm

  • Copy link
  • Add topic to favorites

  Hi,
  I am new on wordpress and I need help with my domain.
  Presently, I have a domain name with Wix and I want to connect it with my wordpress blog. I ask Wix and they give me this code transfert:
  wix-C5tBy)iFnG

  They said that if I want to connect it to another place, I have to transfer completely my Host with you and give this transfer code.

  Can you please explain me how can I do that???
  I started to map my domain since Wix tell me that cannot work… And now I don’t know what happened but I don’t have a website anymore neither with you, This is what it appear…
  https://en.support.wordpress.com/domains/register-domain/

  Neither with wix…

  I have a panic right now…
  Help!!!!

  The blog I need help with is: (visible only to logged in users)

• 

  vertbio · Member · Mar 30, 2015 at 6:47 pm

  • Copy link

  Here is what I see:
  https://wordpress.com/my-upgrades/

• 

  timethief · Member · Mar 30, 2015 at 7:10 pm

  • Copy link

  Please do not panic. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  pmciano · Member · Mar 31, 2015 at 2:46 pm

  • Copy link

  @vertbio

  Thanks for getting in touch.

  While we register new domains here at WordPress.com, we’re not able to accept incoming transfers of existing domain names. Therefore, we recommend that you keep the name registered at your current registrar. You can use the domain for your site here at WordPress.com by mapping the domain, as explained here:

  http://en.support.wordpress.com/domains/map-existing-domain/

  At present, your domain is registered with NETWORK SOLUTIONS, LLC.:

  http://who.is/whois/vertcouleurpersil.com

  If you have any other questions, please let us know.

• 

  vertbio · Member · Apr 7, 2015 at 12:49 am

  • Copy link

  Ok. I finally transfer my domain to name cheap and map to wordpress.
  1 hour ago I was able to saw my website successfully but now nothing… It all disapeared….. help please!!!

  http://www.vertcouleurpersil.com

• 

  pmciano · Member · Apr 7, 2015 at 1:31 pm

  • Copy link

  @vertbio

  I have visited vertcouleurpersil.com and viewed several of its pages, and it appears to be functioning correctly:

  

  The issue you encountered was most likely due to either your browser’s cache, or DNS not yet being up-to-date.

  Can you please try clearing out your browser’s cache?

  Solve Common Browser Issues

  If you are still having a problem, let me know, and we can take the next troubleshooting step, once I get more feedback.

• 

  vertbio · Member · Apr 21, 2015 at 7:42 pm

  • Copy link

  Thank you! Everything is ok!
  I have another questions.

  -My blog is on taste.fr and I want to insert the code they give me.
  Where can I insert it to see their logo at the bottom of my pages?
  Thank you very much!
  Geneviève

  HERE IS THE CODE:

  <img src=”http://widget.mytaste.fr/blogcounter/image?image=blue_s&blog_id=qkHkt” alt=”mytaste.fr” border=”0″><script type=”text/javascript”> var hr_currentTime = new Date(); var hr_timestamp = Date.parse(hr_currentTime.getMonth() + 1 + “/” + hr_currentTime.getDate() + “/” + hr_currentTime.getFullYear()) / 1000; document.write(‘<scr’+’ipt type=”text/javascript” src=”http://widget.mytaste.fr/blogcounter.js?blog_id=qkHkt&timestamp=’ + hr_timestamp +'”></scr’+’ipt>’); </script>

• 

  pmciano · Member · Apr 21, 2015 at 9:27 pm

  • Copy link

  @vertbio

  Certain types of code, like the script you’ve provided are not supported on WordPress.com sites:

  Code

  If you have additional questions, please let us know.