Problem with my security
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Hi. I write a weekly blog, and in the last month, I have been receiving error messages with my url. I’m a writer, not computer savvy enough to understand plugins and all that. Please let me know what is going on with my site and how we can fix it. Ideally, it would be great if you could fix it for me, or if you have to instruct me, please tell me in layman’s terms.
I hope to hear from you soon.
Thanks,
Lisa Hudson
http://www.lisajo.orgWP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.
The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org
You can also take a look at the troubleshooting guide here:
https://wordpress.org/support/forum/how-to-and-troubleshootingIn addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums
Hope this helps! :)
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Hi Lisa, we’d love to help, however I can see the site is not hosted here. You’re using a DIY copy of WordPress with another host. Here’s how that’s different from our service:
https://get.wp.comCan you copy the error message and ask your hosting service for help?
Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
https://wordpress.org/support/forums/Let us know if you have any questions about our services!
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