Problem with my website opening (probably plugin’s)

  • Unknown's avatar
    abedinmalaj · Member ·

    hello,

    I have been having problems with my website for quite some time now.

    Currently my website is still offline with the offline plugin. But as soon as I want to view or modify the website in ‘pages’ everything blocks.

    I have turned different plug in on and off to see where the error is but without success….

    Everything on the wordpress platform goes also very slow.

    Hopefully one of you can help me and give me some clarity on this kind of problem.

    Thanks in advance for your help and quick feedback.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • darusja · Staff ·

    Hi there!

    Do you have a site link so we can take a closer look at the functionality there?

    It sounds like you may have an issue with a WordPress site that is hosted elsewhere, not here at WordPress.com. It can be verified here: https://hostingchecker.com/

    It would mean that you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com) and help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope it helps!

  • Unknown's avatar
    abedinmalaj · Member ·

    Hello Darusja,

    Thx for the fast reply!

    Indeed, my website is not hosted here.. Is it a issue?

    Here is my website url http://www.malaj.be

    Thank you for helping!

  • supernovia · Staff ·

    From what you describe, it would seem there’s something going on either with your site configuration or with the server it’s on. We can’t tell for sure, though, because your site does not use our services. It uses the free WordPress software, which is different from our service and the subject of this community forum.

    Would you like to move the site to our managed hosting services to see if it will work well here, and so we can take a closer look at any issues you might be having? Here’s how you can import it if you’d like: https://wordpress.com/support/import/

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