problem with page template

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  monicakeane · Member · May 7, 2015 at 5:22 pm

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  I can’t get this page to look the same as other pages with the same template. I shows archives in the sidebar instead of a photo carousel.

  http://springoflifehabitat.org/habitat-for-humanity-of-northern-fox-valley/

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · May 7, 2015 at 5:36 pm

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  Hey Monica!

  You’ve reached support for the free sites hosted at WordPress.com. Your site springoflifehabitat.org is by a third-party server using the free WordPress software available here:

  http://wordpress.org.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out these sites:

  http://werkpress.com/
  http://jobs.wordpress.net/
  http://wpcurve.com/

  You may also wish to contact your host’s support team for more assistance.

  Should you have ANY WordPress.com-related questions, I’m more than happy to help out. Just let me know! Thanks much.

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  monicakeane · Member · May 7, 2015 at 5:48 pm

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  The site should be a wordpress.com site. We just mapped the domain name (www.springoflifehabitat.com) to http://www.mikerekruciak.wordpress.com

  if this is not the case, I need to correct it.

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  thatrobyn · Member · May 7, 2015 at 6:06 pm

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  Hey there!

  Yes, that domain is mapped to a self-hosted site.

  If you want to finish mapping it to a WordPress.com site, you’ll need to change the domain’s name servers to:
  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  For more instructions about mapping a domain name to a WordPress.com site:
  http://en.support.wordpress.com/domains/map-existing-domain/#instructions-for-mapping-an-existing-domain

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  monicakeane · Member · May 7, 2015 at 6:51 pm

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  I don’t think your assessment is correct. I just looked at our domain info and here’s what it shows. the only thing still handled by the old hosting service is email. Is that the problem?

  Edit DNS
  DNS
  Existing DNS Records
  A springoflifehabitat.org handled by WordPress.com
  NS springoflifehabitat.org handled by WordPress.com
  CNAME *.springoflifehabitat.org handled by WordPress.com
  MX springoflifehabitat.org mail handled by mail6.websitesource.net. with priority 10

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  monicakeane · Member · May 7, 2015 at 9:04 pm

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  I didn’t hear back from you. did you check into this? Is it the email server that’s causing the problem?

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  thatrobyn · Member · May 8, 2015 at 4:36 pm

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  Hey there!

  It appears as if the mapping is working well now. I check out http://springoflifehabitat.org/ and it is indeed now pointing to WordPress.com.

  Domain mapping can take up to 72-hours to take effect. I think this is why you were seeing the delay in your domain ‘pointing’ to your WordPress.com site.

  Now we can get to the original question about your theme. I do see a photo gallery in the sidebar of: http://springoflifehabitat.org/habitat-for-humanity-of-northern-fox-valley/

  I can’t get this page to look the same as other pages with the same template. I shows archives in the sidebar instead of a photo carousel.

  A carousel does open when you click on a photo. However, if it’s a slideshow you’re interested in, you can click below:
  https://mikerekruciak.wordpress.com/wp-admin/widgets.php

  Open the Gallery widget, and where you see the Style dropdown box, choose Slideshow, then save the change.

  That should do the trick! If I can help in any other way, please drop me a line. Cheers :)

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  monicakeane · Member · May 8, 2015 at 5:20 pm

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  Problem solved. I figured it out. Sent from my I phone

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  thatrobyn · Member · May 8, 2015 at 5:54 pm

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  Sounds good. Thank you for letting me know!