Problem with payment

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  yangyuelin1451 · Member · Mar 31, 2021 at 10:00 am

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  When I upgraded the package, I found that I could not pay. I linked the domain name of another system, but the payment page showed that the purchase was disabled

  The blog I need help with is: (visible only to logged in users)

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  austinsangs · Member · Mar 31, 2021 at 12:14 pm

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  Hi @yangyuelin1451,

  You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  They’ll get back to you from there.

  Best

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  helper-heroponriki · Member · Mar 31, 2021 at 2:15 pm

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  @yangyuelin1451

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

  Thanks!