Problem with redirection of the link on HubSpot’s CTA buttons

  • Unknown's avatar
    allancorfield · Member ·

    Hello,

    I have been trying to solve this problem with HubSpot’s technicians for over a month.
    We started using this platform and are trying to add their CTA buttons to our website.

    Unfortunately, it doesn’t matter what link I choose to open, it always redirects me to a particular page on our website. I deactivated all redirection-related plugins and have been pushing HubSpot’s customer service that there must be something wrong from Hubspot’s side. Eventually, I got some information pointing out that this redirection comes from WordPress (it somehow triggers permanent redirection).

    Could you please help us with that?. Please find the communication with the print screens here -> https://www.dropbox.com/sh/rw6cmgcg4kqmoos/AABIEYSfytMJkrwO0kjibwQHa?dl=0

    Thank you very much for your help!

    Przemek

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there Przemek, this does look like something between the server and the WordPress redirects. We are a separate hosting company, though, and not the free WordPress code. These forums are for our free-tier hosted sites. You’ll want to make an account for the forums for the free software at WordPress.org

    Here are the major differences between our service and the free software, but in short we are managed hosting. Let us know if you have any questions for us!

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