Problem with the domain

  • Unknown's avatar

    Hello
    So I need help because I am new with WordPress and I think I made a mistake.

    I already have a wordpress blog called paulinescobar.wordpress.com . Recently, my mother asked me to help her buy her website. She wanted me to buy the domain “lesouffledumaquis.com”.
    To buy her the domain, I logged into my account paulinescobar (that is the account of my blog), and I bought her the domain. I thought being connected to my account didnt matter. But now that I bought her domain (lesouffledumaquis.com), I realize that my blog and her domain are connected, and when I go to her website, I arrive on my blog… And that wasnt at all the point!
    Since then, I created my mom an account and I created her blog lesouffledumaquis.wordpress.com
    I would like to associate the domain lesouffledumaquis.com with THIS NEW ACCOUNT (the account of my mom newly created, lesouffledumaquis.wordpress.com) and to dissociate it completely from my account (paulinescobar.wordpress.com , my blog).

    But I dont know how to do it and I need help.
    I hope I was clear enough ! Thank you very much

    The blog I need help with is: (visible only to logged in users)

  • Hi there!

    To transfer and existing domain to another WordPress.com account, follow the guide below!

    https://en.support.wordpress.com/transfer-a-domain-to-another-wordpress-com-account/

    If you have any more questions, feel free to ask!

  • Unknown's avatar

    Hi,

    The first step is to transfer domain ownership. As @rossviviano mentioned, you can transfer the domain to another WordPress.com account, using these instructions:

    https://en.support.wordpress.com/transfer-a-domain-to-another-wordpress-com-account/

    Once the domain has been transferred to your Mom, come back to me and I can change which site that domain is associated with (lesouffledumaquis.wordpress.com, not paulinescobar.wordpress.com).

    If anything is unclear, let me know and I’ll be happy to help.

  • Unknown's avatar

    Hello,
    I did transfer the domaine to my moms account yesterday, and yet nothing changed!
    But concerning the step 3, Update domain contact information, I couldnt do it from my mom’s account, I dont know why! I did the other 2 steps. But the domain has been transferred already.
    Thank you very much to take the time to help me !

  • Unknown's avatar

    Hi,
    I just checked and I did transfer the domain to my mom’s account, BUT the domain still does not appear on her account!
    So I came back to my account and when I try to transfer it again, they say that I cannot transfer it, only my moms account can transfer this domain now. But nothing appears on her account

  • Unknown's avatar

    Hello!
    So I did tranfer the domain to my moms account. But my blog got transferred with it. So the problem remains the same, I just cant find a way to dissociate the two! When I go to the domain, I still end up on my blog..

  • Unknown's avatar

    Hi,

    When I go to the domain, I still end up on my blog..

    That should be fixed now. lesouffledumaquis.com is connected to lesouffledumaquis.wordpress.com, not paulinescobar.wordpress.com. Now when you visit each URL, you aren’t redirected back to the other site. Things just got a bit tangled up :)

  • Unknown's avatar

    Hello
    I went to lesouffledumaquis.com and I still end up on my blog paulinescobar.wordpress.com ! Do I have to wait a few hours more?

  • Unknown's avatar

    Hi,

    It sounds like you need to clear your browser cache. There are some instructions for different browsers in this guide:

    Solve Common Browser Issues

    Let me know how you get on.

  • Unknown's avatar

    Ahh yes now I can see it! Thank you very much for your help !!

  • Unknown's avatar

    My pleasure, you’re welcome :)

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