problem with theme

  • Unknown's avatar
    shawn10f7aae705 · Member ·

    theme wont download inititate transfer error

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hey there –

    Thanks for getting in touch. It sounds like you want to upload a third party theme on this project?

    Let me know which theme you’re trying to use and I will take a closer look at things. Here are the general instructions on how you’ll complete this task on fordfoundationdrilling.com :

    WP
    Themes » Upload a Theme
    in WordPress.com Support
    4 min read
    This feature is available on sites with the WordPress.com Business or Commerce plan. If your site has one of our legacy plans, it is available on the Pro plan. In addition to our collection of themes, you can upload third-party themes to your WordPress.com site, including themes from WordPress.org, popular marketplaces like Themeforest, and even themes you have custom-made for your website.

    Write back if more help is needed. We stick close by and are happy to provide support.

  • staff-zinnia · Staff ·

    I noticed that y’all are set up using the monthly business plan. You’ll save 38% by switching that to the annual option and it also gives you priority access to our support team. Let me know if you’d like help with that.

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