Problem with wordpress 4.7

  • Unknown's avatar
    kirilp2001 · Member ·

    While updating wordpress 4.7 I have encountered big problems, including two of my sites are not working ( The zivolek.com page isn’t working

    zivolek.com is currently unable to handle this request.
    HTTP ERROR 500)
    Also my third site had problems with updating plugins and while updating the wordpress even that site was not working,but I had back up and I managed to take her back.
    My questions are:
    1.How can I restore my two sites that are not working,because it has clearly a problem with wordpress 4.7 and I don’t have back up to go back to wordpress 4.6?
    2.How can I make an update to my plugins without have problems and without crashing my sites,because during the update wordpress crashes?

  • rossviviano · Staff ·

    Hey there,

    There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:

    https://en.support.wordpress.com/com-vs-org/

    Try posting your question in the WordPress.org support forums, or contacting your host directly for help.

    https://wordpress.org/support/

    Good luck!

  • Unknown's avatar
    justjennifer · Member ·

    Hey there, you’ve posted your question in the support forums for sites hosted by WordPress.com, but it sounds like your above sites are using the standalone WP software.

    Standalone WP and WordPressdotcom are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    Help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

    Best wishes.

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