Problem with wordpress and woo commerce log ins

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  strokesgained · Member · May 23, 2024 at 3:31 pm

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  Hello! My website, strokesgained.com, is not showing up on my account. It is showing the old website, ‘.co’ but I need to access and see my new site that has the ‘.com’ ending.

  This is causing major problems.

  Please help.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  w32kazedetodo · Staff · May 30, 2024 at 2:06 pm

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  Hi there!

  I see your site is hosted with Namecheap rather than WordPress.com, which is the reason you can only see the Jetpack-related areas and it requires another login for most items on your dashboard, which is expected behavior.

  You should be able to login directly into your site through http://strokesgained.co/wp-admin

  If you want to manage your site fully under WordPress.com you might want to migrate your site with us, so you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more.

  If this might be something you would be interested in, don’t hesitate to answer the thread :)