problem – wordpress site is not accessible

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  backstorypress · Member · Sep 24, 2022 at 2:10 am

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  Hi, my site is currently not accessible. I’ve checked that domain name etc are all current.
  Help!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Sep 24, 2022 at 3:12 am

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  I’m sorry you’re having trouble! I see a 500 error on that page. Our staff can’t help since your site is not hosted here, but this may help you sort out the issue with your copy of the software:
  https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

  If you need more help, please work with your host or with community resources available here:
  https://wordpress.org/support/forums/

  After that’s resolved, if you’d like to move your site to our managed hosting services so we can help with issues like this going forward, let us know. You can find our pricing here.
  https://wordpress.com/pricing

  Cheers!