Problema con mi sitio de WordPress

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  butterflypretzeltitan15898 · Member · Aug 12, 2020 at 4:00 pm

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  Hola

  Tengo un sitio web basado en herramientas que descarga audio mp3 y videos mp4. Recientemente, tengo un problema con mi sitio porque no muestra el logotipo. Por favor, guíeme al respecto.

  Mi sitio: https://convertidor.live/

  Estoy usando Genesis Framework.

  Gracias

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  staff-mckluskey · Staff · Aug 13, 2020 at 7:41 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.