Problemas con cuenta
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Estimados señores,
En primer lugar, espero que se encuentren todos bien.
Mi nombre es José Manuel Correoso Rodenas, y les escribo en relación al dominio https://edgarallanpoespanishassociation.wordpress.com/. Hasta la fecha, me he encargado del mantenimiento y actualización de la cuenta, pero ahora mi compañera María Isabel Jiménez se va a hacer cargo de la misma. Sin embargo, no somos capaces de enlazar la cuenta con su dirección de correo y la nueva contraseña que ella decida poner.
Muchas gracias.Un cordial saludo,
José Manuel CorreosoWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi,
I’ll reply in English as you’ve reached out to the English WordPress.com forum.
If you are planning to give your account to your partner, you can change the email address of the account by following this:
The email address registered with your WordPress.com account is your unique identifier to verify ownership of your account and website. This guide will help you update your account’s email address. Change My Email Address To update the email address on your account, follow these steps: Visit your profile by clicking on your avatar (profile picture) in the top right corner of WordPress.If the system doesn’t let you use your partner’s email address, this is probably because that email address is already in use with another WordPress.com account. In that case, you can add the WordPress.com account of your partner as an admin to your site by following this:
This guide will explain how you can invite others to work on your website and grant different levels of permission depending on what you want the person to be able to do. Add Users to Your Site Instead of giving someone your username and password (which would be a security risk), you can invite them to create their own user account on your site, becoming part of your “Team.” To view yAdditionally, here you can read how to change the password of an account:
Your password is the key to your WordPress.com account. Whether you know your current password or not, this guide will help you change the password you use to log in to WordPress.com. Change Your Password If you are already logged in and wish to change your password, take the following steps: Visit your WordPress.com dashboard. Visit your profile by clicking on your avatar (pr
Let us know if you need further assistance with this, and we’ll be happy to help! -
Hi!
Thank you very much for your response!
We have already tried everything you mentioned in your previous email, and have found no solution to our problem. We think that the main issue is that I cannot even see the page under the tab “my sites.” When displayed, only an old, no-longer-functioning personal blog appears.
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Hi,
I can see that the site http://edgarallanpoespanishassociation.wordpress.com/ is not owned by the accounts jcorreos or poeassociation.
The site is owned by a different account. To regain access to the account that manages the site edgarallanpoespanishassociation.wordpress.com, please use the account recovery form:
https://wordpress.com/wp-login.php?action=recoveryHere you have more information about this process:
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify yourThe account recovery team will be able to help you regain access to this account.
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