Problème paiement

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  luckynomis · Member · Jun 27, 2016 at 10:00 pm

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  Bonjour,
  j’ai procédé au paiement paypal de 99 dollars afin de passer au compte premium, mais mon compte wordpress n’affiche aucun paiement et donc pas d’upgrade. Que faire ?
  Merci de votre réponse,
  Cordialement.
  Simon L

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jun 28, 2016 at 3:22 am

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  Hey there,

  I checked your account and noticed that we’re receiving a 10486 error from Paypal. This usually occurs when your billing address is entered incorrectly. When this error occurs, Paypal’s API documents mentions:

  Using the existing token, redirect the customer back to PayPal to select a different funding source or to add a new funding source. See this How To guide for more information.

  All you need to do is click purchase again and fill in the correct billing details in your PayPal account when prompted (or maybe login to PayPal first and update it).

  Let me know if you have have any more trouble.

  Thanks!