problems accessing website for editing

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  ursulapidgeon · Member · Oct 22, 2020 at 7:41 pm

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  why does WordPress not recognize that I already have a .com website on their platform?

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  supernovia · Staff · Oct 22, 2020 at 11:37 pm

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  Hi @ursulapidgeon, do you have another account?

  Can you log out and log in with the account associated with that site? It should be the email address that gets comment notifications and what not, so you can try commenting on the site and checking all of your email addresses if needed.

  Does that help? If not, we do have an account recovery form here:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  And, if you’ll send a link to the site, we can confirm whether it’s hosted here on our services or whether it’s with another provider.