Problems connecting Jetpack

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  celasv · Member · Nov 13, 2013 at 6:15 pm

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  Hallo, I’m in big troubles because I lost my connection to wordpress.com from my self hosted website http://www.quiddivinum.it
  It used to work fine til this morning, and now I can’t connect anymore, and I can’t connect my wp website to “myblogs” on my WordPress.com page, either.
  When I try to connect from Jetpack I get “site-unaccessible”.
  Thank you for your help.

  Mara

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 13, 2013 at 6:25 pm

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  Gello there,

  Have you looked for an answer to your question here? http://jetpack.me/support/

  Also note that the Jetpack forum is at WordPress.org http://wordpress.org/support/plugin/jetpack If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  If you can’t find help at either one then you can file a jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  celasv · Member · Nov 17, 2013 at 11:01 pm

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  Thanks, but I’ve already checked the posts you suggested and contacted the jetpack help forum. More, I contacted my host. It seems that the new update of jetpack is in conflict with my shared servers setting, such as port 443 closed and not available. Please, tell me what should I do. I’m considering to move my website to another host service, but I don’t know whether a change could do any good. I’m waiting for a kind reply of yours.
  Thank you very much!

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  timethief · Member · Nov 17, 2013 at 11:03 pm

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  You need to file a jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service