Problems deleting site – will not allow me to.

  • Unknown's avatar

    Hi there, whenever I go to delete my website, it tells me I have premium features active – a premium theme which I purchased in 2014. When I click on to manage purchases, it does not allow me to delete it at all, which is frustrating since all I want to do is get rid of my website. Please can you assist me with this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The blog mentioned is not the one I wish to delete – that is an old university one which again, I can’t unsubscribe or delete myself from.

    tashasearles.wordpress.com is the one I am struggling with.

  • Unknown's avatar

    Hi there, I’ve tagged this for Staff assistance. Do you have another active site that you’d like to transfer the Premium theme to? If so, please let them know.

  • Howdy –

    No worries, I can get this sorted for you. I can see Premium Theme: Kiore Moana on tashasearles.wordpress.com. Is that the site you wish to delete?

  • Unknown's avatar

    Hi both,

    justjennifer – Thank you for passing it on for staff assistance, I appreciate the help.

    lizkaroski – Yes, that is the site I wish to delete, also if you can also remove the 0000ooo.wordpress.com site too, that would be very helpful!

  • I’ve removed the premium theme. You can proceed with the site deletion. Again, just remember that this is permanent. So, if there’s any chance you’d want to use that address again in the future I’d suggest making the site private instead of deleting it all together.

    Here are the instructions to delete the sites: https://en.support.wordpress.com/delete-site/

    This isn’t something that I can remove from the account on your behalf.

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