Problems enter blog

  • Unknown's avatar

    Hello! WordPress team and forum. My WordPress has a portfolio and a blog link to the same address. The problem is that I forgot my password for the blog and when I tried to ask for a new password it doesn’t allow me to go to the blog but just to the portfolio site. It just change by itself the admin to the admin´s portfolio when I tried to enter in the blog. Do you know why this happen or what can I do? You will give extra points of karma if you help me… I really need to fix this thing asap. Best and thanks in advance!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi mariamolinapeiro,

    The problem is that I forgot my password for the blog and when I tried to ask for a new password it doesn’t allow me to go to the blog but just to the portfolio site.

    What is the address of the blog you are having trouble accessing? If you have any other WordPress.com accounts, it would be worth logging in to those in case the site is listed there.

    Once I know the address, I can point you in the right direction.

  • Unknown's avatar

    portfolio: http://www.mariamolinapeiro.com
    blog: blogmaster.mariamolinapeiro.com

  • Hi there,

    Neither of those sites are hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers.

    You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

    For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.

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