problems logging into wordpress site
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Trying to log in! I found the right address, /wp/wp-login etc and got to the password page, but then it says my email address is not registered. but this is the only one I have ever used, for both my wordpress sites. (I tried several times with different passwords as i thought that was the problem but then read the error message and it says the username, not the password is the issue). Now I am trying again, and I cannot even get to this page again as it is saying the WordPress site took too long to respond or connect. I really want to update the site with some news but and feeling somewhat frustrated with these different problems. True, I haven’t updated it for a few months, but I have managed this before, and my other wordpress site is fine, so I hope it is not just me being an idiot. Any help much appreciated. Thank you.
The blog I need help with is: (visible only to logged in users)
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hello! In fact I am trying to access our site http://www.lomenechgill.com, not my own blog which is what is listed above. lomenechgill.com is the site my husband and I share about our work. i tried again with all different usernames that I know and it just doesn’t work. Thanks for any advice.
best wishes,
Olivia
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lomenechgill.com is hosted by DHMSm not by wordpress.COM
Name Servers:
ns2.easy-internet.co.uk
ns1.easy-internet.co.ukThat site is not on our WordPress.COM servers. The wordpress.COM support docs do not apply to it. You are posting to the wrong support forum. We cannot help you here at all.
Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
sorry I don’t understand any of the last reply. My address, (both) are .com and at the bottom of the page it says ‘proudly hosted by WordPress’…
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Click the proudly powered by wordpress. clink on the bottom of your site. and note where it links tp _______________> https://wordpress.org/
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins.
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
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Hi –
This guide explains the difference between a WordPress.com managed site (what happens here) and the self hosted WordPress installation that you are using: https://en.support.wordpress.com/com-vs-org/
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