problems logging onto existing account

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  kevinhyde2015 · Member · Aug 26, 2015 at 9:17 pm

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  Website name: www:conceptual-graphics-england.com

  i have my username and password which is being sent to an inactive email address, because the last time on signed on was 2011 its sending a pass word to a in active email im tryin to change the email. Can you suggest what I need to do in order to access my website.

  Please send any information to my active email address (email visible only to moderators and staff)

  Thanks
  Kevin Hyde

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  timethief · Member · Aug 26, 2015 at 10:05 pm

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  Hi there,
  As the email address you registered with is inactive please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.