Problems pointing domain to another website

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  sheerahthebuilder · Member · Dec 28, 2015 at 5:47 pm

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  Hi everyone,

  I’ll appreciate any help I can get.
  I bought a domain on wordpress.com and I’m trying to point it to my online store. I edited the DNS records but both ‘versions’ of the domain are not pointing to the same place.

  http://www.dearbiblepeople.com points to the desired location,
  but dearbiblepeople.com (without the www) still points to my wordpress.com blog.

  I tried editing the DNS records for both http://www.dearbiblepeople.com and dearbiblepeople.com (without the www) but only one works.

  How do I fix this? I’m confused.
  Please help!

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  timethief · Member · Dec 28, 2015 at 6:10 pm

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  Please be aware that www is an old protocol from way back when the web was new and everything was under separate server hardware. www (www.example.com) was the web server, mail (mail.example.com) was the mail server, ftp (ftp.example.com) was the FTP server, print (print.example.com) was the print server, etc.

  These days, everything is run under the web server, making www. redundant and a waste of four characters.

  dearbiblepeople.com is hosted by Shopify
  but the nameservers are pointed to wordpress.COM
  Hosting provider: Shopify
  WHOIS: Click Here
  IP Address: 23.227.38.32
  Name Servers:
  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  See:
  Move Your Domain to Another Host
  https://en.support.wordpress.com/domains/move-domain/
  Transfer a Domain to Another Registrar https://en.support.wordpress.com/transfer-domain-registration/

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  timethief · Member · Dec 28, 2015 at 6:11 pm

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  P.S. I typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Dec 29, 2015 at 5:48 am

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  Hi @sheerahthebuilder, are you still having trouble? Your DNS records are correct. Your domain points to the same site with and without www for me.

  If you’re still having trouble, try clearing your DNS cache on your computer.