Problems renewing

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  fullyloadedsheds · Member · Jan 20, 2020 at 6:04 pm

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  Hi I’m trying to renew my premium contract and domain and the WordPress site has no record of it. Need help

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  supernovia · Staff · Jan 20, 2020 at 8:01 pm

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  Hi @fullyloadedsheds, can you log out, then log in again using the email address that received renewal notifications and what not? That’s the one you’ll need to use to access the site. Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, can you please send a link to the site?