Problems saving changes

  • Unknown's avatar

    While I’m working on a draft in WordPress, the document starts autosaving but the save is never completed. When I close the document all new work in the session is lost (though of course I back it up to a word processing document). This used to happen when I was accessing WordPress via Safari, now it’s happening with Firefox too. Any suggestions, please?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, are you working in the new Post Editor or in the WP Admin Post Editor?

    Please try these browser troubleshooting suggestions and let us know if that solved the issue for you: https://en.support.wordpress.com/browser-issues/

    If you are not successful, let us know:
    What device and OS?
    What browser(s) and version(s)?
    Is javascript enabled in your browser?
    Are 3rd party cookies enabled?

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