Problems to access administration page and blog

  • Unknown's avatar
    delokos · Member ·

    I have had problems since last Sunday to acceed my blogs delokos.wordpress.com , anexodelokos.wordpress.comand also to the administration pages. It takes a lot of time to load them, and sometimes it is not possible.

    They are both hosted in wordpress.com. I do not know if there is a problem with wordpress hosting these days, or if I have something wrong. I can load any other internet page without problems.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I’m sorry for the trouble you’re having. Can you please visit the following links and let me know if they load for you?

    1. http://dfw.wordpress.com/
    2. http://sat.wordpress.com/
    3. http://iad.wordpress.com/
    4. https://dfw.wordpress.com/
    5. https://sat.wordpress.com/
    6. https://iad.wordpress.com/

    If the pages don’t load, please let me know the exact error message you see on the screen. (In Chrome, you can click the “More” button for the complete error message.)

    Thanks!

  • Unknown's avatar
    delokos · Member ·

    1 and 3 load really slowly
    2 loads slow
    5 loads very slow
    4 and 6 are ok
    Anyway, with my blog sometimes it doesn’t load, sometimes it makes it very slowly and another it works perfectly. So I can try later to see if results are the same.

    Thank you!

  • Unknown's avatar
    rachelmcr · Member ·

    Thank you for letting me know. Those links I sent can help us figure out why blogs are loading slowly (or not loading at all) for you.

    Can you please try running a traceroute to the first three links I mentioned:

    1. dfw.wordpress.com
    2. sat.wordpress.com
    3. iad.wordpress.com

    In Windows, you can follow these steps to run a traceroute:

    1. Windows 7 or Vista: From the Start Menu, in the search field, type “cmd,” then press ENTER to open a Command Prompt window.
    2. Previous versions of Windows: From the Start menu, click Start → Run, type “cmd,” then press ENTER.
    3. Type the following command into the Command Prompt window, and press ENTER:
      tracert dfw.wordpress.com
    4. Allow the command to finish running even if it seems like it’s going to hang. Then, right-click in the Command Prompt window and select MARK. Then, select all of the text in the Command Prompt window and press ENTER.
    5. Paste it into your reply.

    We have more about traceroutes here: Advanced Browser Troubleshooting

    Please repeat that for each of the three links I mentioned above. If you have any questions about how to do that, let me know. :)

  • Unknown's avatar
    delokos · Member ·

    Microsoft Windows [Versión 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

    C:UsersEugenio>tracert dfw.wordpress.com

    Traza a la dirección dfw.wordpress.com [192.0.80.250]
    sobre un máximo de 30 saltos:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 33 ms 35 ms 35 ms 192.168.144.1
    3 * * * Tiempo de espera agotado para esta solicitud.
    4 52 ms 49 ms 52 ms 157.Red-81-46-0.staticIP.rima-tde.net [81.46.0.1
    57]
    5 62 ms 48 ms 49 ms 189.Red-80-58-87.staticIP.rima-tde.net [80.58.87
    .189]
    6 * 48 ms 51 ms 169.Red-80-58-87.staticIP.rima-tde.net [80.58.87
    .169]
    7 * 50 ms 49 ms 146.Red-80-58-87.staticIP.rima-tde.net [80.58.87
    .146]
    8 * 50 ms 50 ms 225.Red-81-46-7.staticIP.rima-tde.net [81.46.7.2
    25]
    9 * * * Tiempo de espera agotado para esta solicitud.
    10 236 ms 277 ms 250 ms 225.Red-81-46-7.staticIP.rima-tde.net [81.46.7.2
    25]
    11 * * * Tiempo de espera agotado para esta solicitud.
    12 * 52 ms 60 ms 225.Red-81-46-7.staticIP.rima-tde.net [81.46.7.2
    25]
    13 * * * Tiempo de espera agotado para esta solicitud.
    14 * 257 ms 262 ms 225.Red-81-46-7.staticIP.rima-tde.net [81.46.7.2
    25]
    15 * * * Tiempo de espera agotado para esta solicitud.
    16 51 ms 54 ms 52 ms 225.Red-81-46-7.staticIP.rima-tde.net [81.46.7.2
    25]
    17 * * * Tiempo de espera agotado para esta solicitud.
    18 * * * Tiempo de espera agotado para esta solicitud.
    19 * * * Tiempo de espera agotado para esta solicitud.
    20 * * * Tiempo de espera agotado para esta solicitud.
    21 * * * Tiempo de espera agotado para esta solicitud.
    22 * * * Tiempo de espera agotado para esta solicitud.
    23 * 1552 ms 1981 ms 192.168.144.1
    24 * * * Tiempo de espera agotado para esta solicitud.
    25 * * 570 ms 14.Red-80-58-89.staticIP.rima-tde.net [80.58.89.
    14]
    26 * 2300 ms 1435 ms 213.140.51.245
    27 * 1032 ms 343 ms peer1-gw.ip4.gtt.net [77.67.71.30]
    28 * 191 ms 2624 ms Xe1-0-6-0-grtparix3.red.telefonica-wholesale.net
    [84.16.14.250]
    29 1372 ms 2384 ms 1615 ms 10ge-xe-2-3-0.sat-8500v-sbcor-1.peer1.net [216.1
    87.124.39]
    30 * * 2645 ms xe-1-1-3.was14.ip4.gtt.net [141.136.106.74]

    Traza completa.

    ——

    C:UsersEugenio>tracert sat.wordpress.com

    Traza a la dirección sat.wordpress.com [76.74.254.120]
    sobre un máximo de 30 saltos:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 * 34 ms 35 ms 192.168.144.1
    3 * * * Tiempo de espera agotado para esta solicitud.
    4 * 50 ms 50 ms 157.Red-81-46-0.staticIP.rima-tde.net [81.46.0.1
    57]
    5 48 ms 47 ms 47 ms 213.140.50.52
    6 * * 73 ms Xe1-0-6-0-grtparix3.red.telefonica-wholesale.net
    [84.16.14.250]
    7 74 ms 70 ms 73 ms 213.140.53.146
    8 * * * Tiempo de espera agotado para esta solicitud.
    9 * * 184 ms peer1-gw.ip4.gtt.net [77.67.71.30]
    10 * * * Tiempo de espera agotado para esta solicitud.
    11 196 ms 195 ms 191 ms 10ge.xe-0-0-1.sat-8500v-sbdis-1.peer1.net [216.1
    87.124.66]
    12 193 ms 195 ms 189 ms . [76.74.254.120]

    Traza completa.

    ——–

    Microsoft Windows [Versión 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

    C:UsersEugenio>tracert iad.wordpress.com

    Traza a la dirección iad.wordpress.com [66.155.9.238]
    sobre un máximo de 30 saltos:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 * * * Tiempo de espera agotado para esta solicitud.
    3 * * 576 ms Xe4-1-0-0-grtparix3.red.telefonica-wholesale.net
    [5.53.7.34]
    4 * * * Tiempo de espera agotado para esta solicitud.
    5 * * 202 ms 213.140.51.245
    6 * * * Tiempo de espera agotado para esta solicitud.
    7 * * * Tiempo de espera agotado para esta solicitud.
    8 * * 149 ms xe-1-1-3.was14.ip4.gtt.net [141.136.106.74]
    9 149 ms 152 ms 154 ms peer1-gw.ip4.gtt.net [173.241.128.102]
    10 151 ms 157 ms 157 ms wordpress.com [66.155.9.238]

    Traza completa.

  • Unknown's avatar
    rachelmcr · Member ·

    Thanks! I am checking with my team about the issue and will let you know once I have an update about this.

    If you do run into a problem where a page won’t load at all, please reply to let me know the exact error message you receive. That may help our team narrow down the issue. Thank you!

  • Unknown's avatar
    delokos · Member ·

    Thanks! I will let you know if that happens!

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