Problems to renew my domain. Problemas para renovar mi dominio.

• 

  angellabrador · Member · Oct 5, 2015 at 8:25 am

  • Copy link
  • Add topic to favorites

  I´m trying to renew my domain but wordpress doesn’t show me the option. My upgrades site doesn’t show any renew options.

  Estoy intentando renovar mi dominio con wordpress pero no tengo la opción visible. La página de mejoras aparece vacia.

  The blog I need help with is: (visible only to logged in users)

• 

  pedger · Member · Oct 5, 2015 at 9:07 am

  • Copy link

  Hi

  What happens when you access https://wordpress.com/my-upgrades using the exact same user that created this specific blog? Aren’t there an option to auto renew the domain?

  The only user that can manage domains and stuff are the one who created the site, so please check again if you are using the correct user.

  Please check that and get back to us

  cheers

• 

  angellabrador · Member · Oct 5, 2015 at 9:14 am

  • Copy link

  Thanks for your quick answer!

  That could be a problem! Is a collaborative site, I’m one of the administrator (and the original creator) but the user that buy the domain is not a current user of this site. Aren’t there more options? I could contact with the user but I guess that we’ll have the same problem the next year.