Problems Uploading Custom Logo

• 

  heirbloomplantfoods · Member · Apr 18, 2019 at 3:37 pm

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  I’m able to go to Site Identity and upload the logo, but once done it’s not displaying on the page and it’s just the stock font that came with the theme?

  Are there any other ways to get this to work?

• 

  poojasahatiya12 · Member · Apr 18, 2019 at 3:58 pm

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  Hi @heirbloomplantfoods,

  Since you’ve not mentioned your website, I can’t exactly pinpoint the issue and solution.

  Firstly, make sure the picture you took is in a supported format.
  WordPress.COM only accepts .jpg/.jpeg, .gif, and .png formats.

  Working With Images

  If the format is correct, there might be few other issues you might be having while trying to upload your image. See the following article for troubleshooting options:

  Troubleshooting Image Uploads

  And, just in case, here is the general help article on how to change your site logo:

  Add a Logo to Your Website

  Let us know if this works out for you.

  Thanks.