Problems Uploading Customised Header

• 

  myfashionslashlife · Member · Jan 3, 2012 at 1:51 pm

  • Copy link
  • Add topic to favorites

  Hello

  I am having problems uploaiding a customised header to my blog. My theme is Chateau and states that the dimensions are not to be wider than 960 x 260. However my customised blog header is 260 (height) x 450 (width) and I am having major problems uploading it, as the cursor only allows me show a slither of the illustration.
  I also have the header in its original size which is 2010 x 3480, and when I tried to upload this and resize it- again I was only allowed to upload a slither of the illustration.

  Will I be able to upload either of the illustrations so that the whole image can be seen?

  Many thanks
  Biki

  The blog I need help with is: (visible only to logged in users)

• 

  panaghiotisadam · Member · Jan 3, 2012 at 2:37 pm

  • Copy link

  The header image area has fixed dimensions. You need to create a version of the image that conforms to those exact dimensions, and upload that version.

• 

  timethief · Member · Jan 3, 2012 at 8:02 pm

  • Copy link

  @myfashionslashlife
  Uploading image that are HUGE or small makes no sense as the cropper comes into play and image quality is lost due to the distortion from scrunching or stretching the images to make them fit. In all cases optimize and pre-size your images to fit the maximum displayed image width in posts and pages, and/or sidebar width, and/or header dimensions prior to uploading them.

  If you do not have desk top image editing software, then I recommend using a free online image editing program to optimize and correctly pre-size the header image to the correct dimensions before uploading it here > Appearance > Header
  Ten Free Online Image Compression and Optimzation Programs

• 

  myfashionslashlife · Member · Jan 4, 2012 at 2:31 pm

  • Copy link

  Thanks for the tips, I got someone to crop the image and it now fits.