Problems whit pages editor

• 

  mercadeo09afe39c54 · Member · Dec 10, 2019 at 9:36 pm

  • Copy link
  • Add topic to favorites

  Hi, i´m Daniela from Colombia.
  Currently in my company we have a wordpress website but the page editor is failing. The content when I enter the classic editor or with Bakery, all the elements appear as in a list and run completely to the left side. It does not allow me to edit in classic mode because I only get a small box with scroll to the left side with code.
  I need you help

  Tnks

• 

  staff-blorbo · Staff · Dec 11, 2019 at 12:46 am

  • Copy link

  I don’t see any sites under your account here.

  What is the URL of the site with the problem?

• 

  mercadeo09afe39c54 · Member · Dec 11, 2019 at 12:54 pm

  • Copy link

  Good morning, thanks for answering. My site is http://www.seti.com.co

  Tnks

• 

  staff-mckluskey · Staff · Dec 11, 2019 at 1:20 pm

  • Copy link

  Daniela, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted on Cloudflare.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.