Problems with connecting Instagram as a widget

  • Unknown's avatar

    Hello, I had my Instagram connected to my website as a widget earlier. Today, something went wrong and my Instagram pictures aren’t showing. I tried connecting it again but it doesn’t connect and says “ there was a problem exchanging Instagram access token for a long lived one“. Please help.

    Site: https://nikitaphogat.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • Hi there!

    There’s a connection issue that has originated from Instagram’s end that is affecting embeds and other Instagram integrations. This is affecting not only our services but plugins and other website software as well, unfortunately.

    It’s a widespread issue due to some change or outage on Instagram’s end.

    This resource is intended for developers, but for example, here is one issue that has been reported to Facebook (who also owns Instagram) to make their developers aware of the situation so they can resolve it: https://developers.facebook.com/support/bugs/507909507159962/?join_id=fbc5364a05f3b8

    Our developers are keeping a close eye on this and will make any necessary adjustments once the issues are resolved on Instagram’s side if there are any. For now, we’ll need to wait until Instagram makes changes on their end before our integrations will work again.

    I hope that clarifies things!

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