Problems with galleries
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Hi there,
I’ve just noticed there are problems viewing galleries on my site.The carousel is not loading properly and is throwing up a number of errors at both homepage and post level.
Is there a known glitch? Many thanks for your attention in advance.
With best wishes,
MikeThe blog I need help with is: (visible only to logged in users)
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Update: The problem is affecting Firefox whereas galleries seem to be functioning normally on Chrome.
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Hi, I’m having the same problem with my website in Safari. Keen to get this sorted asap as I’ve just sent out my website to galleries.
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When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Please provide this specific info for Staff:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it. -
Thanks as always Timethief :)
I thought the problem had quietly gone away, but it’s back when using Firefox (with newly cleared cache). I click any gallery image, it attempts to launch and then swiftly fails.
I’m aware that other WordPressers have since initiated threads about this problem so will subscribe to those too.
Many thanks.
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using Firefox
Which version, please?
You can find that out here http://supportdetails.com -
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Okay, I just did some investigating…
Carousels are launching fine from other pages such as https://mikeosbornphoto.com/the-gallery/galleries-a-z/ and from search results.
The problem appears to be from attempting to launch galleries via the front page. Launching a new cache-cleared browser doesn’t seem to be curing it.
Many thanks and I hope that hopes a little.
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One final important observation… the glitch is occuring when I’m logged into my WP account. When logged out, the galleries launch without any problem.
Thanks again and I’ll keep quiet now :)
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It’s definitely a new one on me. I’ve transferred to Chrome where all appears to be well, logged in or not…
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Update: So everything is good using my work laptop (in both Chrome and Firefox).
There’s still a problem at home with Firefox when I’m logged into WP. I tried refreshing (stripping FF back to its default settings) but to no avail, and making sure all plug-ins are up to date.
It’s odd how this has cropped up in the last couple of days and seems to be even machine specific…
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