Problems with Google Authenticator

• 

  donnabelmans · Member · Jul 3, 2013 at 11:40 am

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  I accidentally removed my Google Authenticator on my iPhone. I got a new code to log in but how do I instal WordPress back on the Google Authenticator App? Because I can’t remove the Two Step Authenticator now ..

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · Jul 4, 2013 at 12:43 pm

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  Hi there,

  If you are logged in to your account, you can generate a set of backup codes on your Security tab here:

  https://wordpress.com/?ssl=forced#!/settings/security/

  Please be sure to turn off any pop-up blockers in your browser. You will need to use one of these codes to disable two-step authentication on your account. You can then re-enable it and set it up with the newly installed Google Authenticator App.

  You can find more information about two-step authentication here:

  Two Step Authentication

  If you have lost access to your account, please use this form to request assistance regaining access:

  http://en.wordpress.com/wp-login.php?action=lostpassword