problems with https and selling my products

  • Unknown's avatar
    sweetveganmamacoach · Member ·

    I have a problem with selling my products. credit card doesn’t work : shows 2 errors :No such customer: ‘cus_LiVku9lVfvRP3F’

    and

    live strip.js integrations must use https.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, your site isn’t hosted here on our services, but I can tell you how to sort out one of those errors. To use Stripe, you’ll need your site secured with https. Your hosting company can help with that. They’d set up an SSL certificate for you, then when that’s working, you’ll update your WordPress URL. That may solve the other error, but if it doesn’t, you’ll at least have a good base to work with.

    If your hosting company (Hostgator) is unable to help, you’d be welcome to host here with us. Our service includes SSL hosting, direct WordPress support, spam protection, backups, maintenance, security, and other services and features that don’t come with the free software. Basically, as a service, we’ll have your back in ways that the free software itself cannot. Your site would require the Business Plan. Let us know if you’re interested, and we can help you get migrated. Cheers!

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