Problems with Italian authority for Domain mapping
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I have to map my domain (migrazioninterne.it) to my wp blog (migrazioninterne.wodpress.com), then I purchased a Domain Mapping, as follows:
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Order
Receipt Type: Payment
Receipt ID: 6424498
PayPal Ref: 8ER25723DM254772R
Date: 24-Jul-2014
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Then I’ve transmitted the DNS to my registar:
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Currently the name servers for this domain are:
DNS4.ARUBADNS.CZ
DNS.TECHNORAIL.COM
DNS2.TECHNORAIL.COM
DNS3.ARUBADNS.NET
Using the DNS tools provided by your domain registrar, remove any existing name servers and add the following:
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
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but the answer from the Italian authority was negative, as follows:
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<?xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?>
<dnsValidator:result xmlns:dnsValidator=”it.nic.dns.validator” version=”2.0″>
<domain>migrazioninterne.it.</domain>
<status>FAILED</status>
<validationId>7a8b16f2-ddae-4def-a680-5d2ac201e72b</validationId>
<validationDate>2014-07-24T17:15:20.755+02:00</validationDate>
<nameservers>
<nameserver name=”ns1.wordpress.com.”>
<address type=”IPv4″>192.0.80.93</address>
</nameserver>
<nameserver name=”ns2.wordpress.com.”>
<address type=”IPv4″>69.174.248.148</address>
</nameserver>
<nameserver name=”ns3.wordpress.com.”>
<address type=”IPv4″>207.198.112.47</address>
</nameserver>
</nameservers>
<tests>
<test name=”NameserversResolvableTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NameserversAnswerTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NameserverReturnCodeTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”AATest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NSCompareTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NSCountTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”CNAMEHostTest” status=”FAILED”>
<detail name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”mx.migrazioninterne.it.” status=”FAILED” queryId=”4″>Unresolvable host mx.migrazioninterne.it.</detail>
</test>
<test name=”IPCompareTest” skipped=”true”/>
<test name=”MXCompareTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”MXRecordIsPresentTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”SOAMasterCompareTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”IPSoaTest” skipped=”true”/>
</tests>
<queries>
<query id=”1″>
<queryFor>ns1.wordpress.com.</queryFor>
<type>ANY</type>
<destination>local resolver</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 62554
;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 2
;; QUESTIONS:
;; ns1.wordpress.com., type = ANY, class = IN;; ANSWERS:
ns1.wordpress.com. 14400 IN A 192.0.80.93;; AUTHORITY RECORDS:
wordpress.com. 14087 IN NS ns1.wordpress.com.
wordpress.com. 14087 IN NS ns4.wordpress.com.
wordpress.com. 14087 IN NS ns6.wordpress.com.
wordpress.com. 14087 IN NS ns5.wordpress.com.
wordpress.com. 14087 IN NS ns3.wordpress.com.
wordpress.com. 14087 IN NS ns2.wordpress.com.;; ADDITIONAL RECORDS:
ns2.wordpress.com. 14121 IN A 69.174.248.148
ns3.wordpress.com. 14087 IN A 207.198.112.47;; Message size: 187 bytes</result>
</query>
<query id=”2″>
<queryFor>ns2.wordpress.com.</queryFor>
<type>ANY</type>
<destination>local resolver</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 35967
;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 2
;; QUESTIONS:
;; ns2.wordpress.com., type = ANY, class = IN;; ANSWERS:
ns2.wordpress.com. 14087 IN A 69.174.248.148;; AUTHORITY RECORDS:
wordpress.com. 14087 IN NS ns3.wordpress.com.
wordpress.com. 14087 IN NS ns5.wordpress.com.
wordpress.com. 14087 IN NS ns2.wordpress.com.
wordpress.com. 14087 IN NS ns6.wordpress.com.
wordpress.com. 14087 IN NS ns1.wordpress.com.
wordpress.com. 14087 IN NS ns4.wordpress.com.;; ADDITIONAL RECORDS:
ns1.wordpress.com. 14087 IN A 192.0.80.93
ns3.wordpress.com. 14122 IN A 207.198.112.47;; Message size: 187 bytes</result>
</query>
<query id=”3″>
<queryFor>ns3.wordpress.com.</queryFor>
<type>ANY</type>
<destination>local resolver</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 14677
;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 2
;; QUESTIONS:
;; ns3.wordpress.com., type = ANY, class = IN;; ANSWERS:
ns3.wordpress.com. 14087 IN A 207.198.112.47;; AUTHORITY RECORDS:
wordpress.com. 14087 IN NS ns6.wordpress.com.
wordpress.com. 14087 IN NS ns3.wordpress.com.
wordpress.com. 14087 IN NS ns1.wordpress.com.
wordpress.com. 14087 IN NS ns2.wordpress.com.
wordpress.com. 14087 IN NS ns5.wordpress.com.
wordpress.com. 14087 IN NS ns4.wordpress.com.;; ADDITIONAL RECORDS:
ns1.wordpress.com. 14400 IN A 192.0.80.93
ns2.wordpress.com. 14121 IN A 69.174.248.148;; Message size: 187 bytes</result>
</query>
<query id=”4″>
<queryFor>migrazioninterne.it.</queryFor>
<type>ANY</type>
<destination>ns1.wordpress.com./[IPAddress(address=/192.0.80.93, family=1)]</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 49025
;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
;; QUESTIONS:
;; migrazioninterne.it., type = ANY, class = IN;; ANSWERS:
migrazioninterne.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
migrazioninterne.it. 300 IN A 192.0.80.250
migrazioninterne.it. 300 IN A 76.74.254.120
migrazioninterne.it. 300 IN A 192.0.81.250
migrazioninterne.it. 300 IN A 66.155.9.238
migrazioninterne.it. 86400 IN NS ns1.wordpress.com.
migrazioninterne.it. 86400 IN NS ns2.wordpress.com.
migrazioninterne.it. 86400 IN NS ns3.wordpress.com.
migrazioninterne.it. 14400 IN MX 10 mx.migrazioninterne.it.
migrazioninterne.it. 300 IN A 66.155.11.238
migrazioninterne.it. 300 IN A 76.74.254.123;; AUTHORITY RECORDS:
;; ADDITIONAL RECORDS:
mx.migrazioninterne.it. 14400 IN CNAME migrazioninterne.it.
ns1.wordpress.com. 14400 IN A 192.0.80.93
ns2.wordpress.com. 14400 IN A 69.174.248.148
ns3.wordpress.com. 14400 IN A 207.198.112.47;; Message size: 328 bytes</result>
</query>
<query id=”5″>
<queryFor>migrazioninterne.it.</queryFor>
<type>ANY</type>
<destination>ns2.wordpress.com./[IPAddress(address=/69.174.248.148, family=1)]</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 46233
;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
;; QUESTIONS:
;; migrazioninterne.it., type = ANY, class = IN;; ANSWERS:
migrazioninterne.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
migrazioninterne.it. 300 IN A 192.0.80.250
migrazioninterne.it. 300 IN A 192.0.81.250
migrazioninterne.it. 300 IN A 66.155.11.238
migrazioninterne.it. 300 IN A 76.74.254.123
migrazioninterne.it. 86400 IN NS ns1.wordpress.com.
migrazioninterne.it. 86400 IN NS ns2.wordpress.com.
migrazioninterne.it. 86400 IN NS ns3.wordpress.com.
migrazioninterne.it. 14400 IN MX 10 mx.migrazioninterne.it.
migrazioninterne.it. 300 IN A 76.74.254.120
migrazioninterne.it. 300 IN A 66.155.9.238;; AUTHORITY RECORDS:
;; ADDITIONAL RECORDS:
mx.migrazioninterne.it. 14400 IN CNAME migrazioninterne.it.
ns1.wordpress.com. 14400 IN A 192.0.80.93
ns2.wordpress.com. 14400 IN A 69.174.248.148
ns3.wordpress.com. 14400 IN A 207.198.112.47;; Message size: 328 bytes</result>
</query>
<query id=”6″>
<queryFor>migrazioninterne.it.</queryFor>
<type>ANY</type>
<destination>ns3.wordpress.com./[IPAddress(address=/207.198.112.47, family=1)]</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 62079
;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
;; QUESTIONS:
;; migrazioninterne.it., type = ANY, class = IN;; ANSWERS:
migrazioninterne.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
migrazioninterne.it. 300 IN A 192.0.81.250
migrazioninterne.it. 300 IN A 192.0.80.250
migrazioninterne.it. 300 IN A 76.74.254.120
migrazioninterne.it. 86400 IN NS ns1.wordpress.com.
migrazioninterne.it. 86400 IN NS ns2.wordpress.com.
migrazioninterne.it. 86400 IN NS ns3.wordpress.com.
migrazioninterne.it. 14400 IN MX 10 mx.migrazioninterne.it.
migrazioninterne.it. 300 IN A 66.155.11.238
migrazioninterne.it. 300 IN A 76.74.254.123
migrazioninterne.it. 300 IN A 66.155.9.238;; AUTHORITY RECORDS:
;; ADDITIONAL RECORDS:
mx.migrazioninterne.it. 14400 IN CNAME migrazioninterne.it.
ns1.wordpress.com. 14400 IN A 192.0.80.93
ns2.wordpress.com. 14400 IN A 69.174.248.148
ns3.wordpress.com. 14400 IN A 207.198.112.47;; Message size: 328 bytes</result>
</query>
</queries>
</dnsValidator:result>
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Could you help me to get out of it?
Thanks
Stefano GalloThe blog I need help with is: (visible only to logged in users)
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Hi Stefano,
I’m not entirely sure what you mean by helping you get out of it. In order for your domain to work correctly, you’ll need to set the name servers to point to WordPress.com as you mentioned. Are you unable to do that at your registrar?
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Hi jeremeylduvall, I mean help me to solve the problem, thanks.
A problem that I don’t understand.
I quoted the answer that Nic-IT (the Italian authority for domains .it) gave to my registar. My registar asked me to ask WP to change the NS configuration, which appears to contain a mistake.
I can quote the whole mail my registar sent to me, but it’s in italian and I don’t think it could help…
In any case, I’m a little bit confused.
Thanks
Stefano -
Hey Stefano,
Thank you for clarifying! So, your domain is mapped to WordPress.com right now, but it does not have WordPress.com name servers. Basically, that means we don’t control your domain at all right now. Any changes to your domain would need to be made at the registrar as that is where your domain is currently being managed.
Perhaps if you could explain the mistake they’re referring to in English I could help more? Alternatively, if you want to send over the snippet of the email that talks about the error, I can either run it through a translator or have one of our Italian staff members translate.
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Thanks for your support, jeremylduvall.
My registar told me to ask WP to solve the following mistake:<test name=”CNAMEHostTest” status=”FAILED”>
<detail name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”mx.migrazioninterne.it.” status=”FAILED” queryId=”4″>Unresolvable host mx.migrazioninterne.it.</detail>
</test>They suggest:
a) to delete the MX record from the dominium, or alternatively:
b) to add a MX record which could be correctly solved.Does it make sense to you?
Stefano -
Thanks Stefano! I removed the mx.migrazioninterne.it record. Can you give this another try?
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Hi jeremylduvall, thanks!
I told my registar you removed the mx.migrazioninterne.it record and they tried again with Nic-IT (the Italian authority for domains .it).
The answer was that the mx.migrazioninterne.it record was not really removed (!!!), as follows:<test name=”CNAMEHostTest” status=”FAILED”>
<detail name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”mx.migrazioninterne.it.” status=”FAILED” queryId=”4″>Unresolvable host mx.migrazioninterne.it.</detail>
</test>Why does it happen? Where is the problem?
Stefano -
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