Problems with media upload

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  stylebug1 · Member · Nov 1, 2014 at 8:15 am

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  Hi,

  lately I’m having troubles with uploading pictures to the media gallery.

  When I upload one over e.g. Image gallery I get an error:
  http://www.stylebug.cc/test/1.jpg

  The img is not stored in uploads folder

  When I switch to Media view, it looks like this:
  http://www.stylebug.cc/test/2.jpg

  When I upload one over media – upload the picture is stored in uploads folder but media overview looks the same as on screenshot above.

  I’ve already deactivated all plugins and switched to twentytwelve template – the error still appears.

  The images are not big, about 1500x1000px and under 1MB size

  I’m not sure if this problem is new since update to WP 4.0 (I didn’t upload anything right after update).

  Hope anyone can help.

  thanks & regards
  Johanna

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  staff-happychia · Staff · Nov 1, 2014 at 8:45 am

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  Did you check if you have used up all your allowance (3 GB for free accounts) ? You can check this from your Dashboard.

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  stylebug1 · Member · Nov 1, 2014 at 9:04 am

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  can you tell me where exactly I can check that? can’t find anything on dashboard … thx

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  staff-happychia · Staff · Nov 1, 2014 at 9:12 am

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  Click on the Dashboard on the left hand menu once you login to your Admin Dashboard and search for the text “Storage Space”.

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  stylebug1 · Member · Nov 1, 2014 at 9:17 am

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  don’t have this text on dashboard and neither the german equivalent :/

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  stylebug1 · Member · Nov 1, 2014 at 9:21 am

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  I’m not using wordpress webspace but have installed the website (using WP) on another webhoster (world4you.com)

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  stylebug1 · Member · Nov 1, 2014 at 9:24 am

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  I have 50.000 MB webspace available and only 4% used so far, so I don’t think this is the problem …

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  staff-happychia · Staff · Nov 1, 2014 at 9:26 am

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  That’s strange.

  You should be able to see your usage quota on Media Library page as well, in the Dashboard like following:

  You are currently using 16.7 MB out of 3.0 GB upload limit (1%).

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  stylebug1 · Member · Nov 1, 2014 at 9:48 am

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  no don’t have that either, I think you only have that if your using WP on WP server

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  staff-happychia · Staff · Nov 1, 2014 at 9:56 am

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  Ah!

  This forum is only for WordPress.com users.

  Please head to WordPress.org forums to get help with your question. Please note that you cannot use your WordPress.com account to login to WordPress.org forums. So you have to create a new account on WordPress.org to be able to login and post to their forums.

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  stylebug1 · Member · Nov 1, 2014 at 10:11 am

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  ok thanks!