Problems with reCaptcha

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  mnex · Member · Sep 13, 2017 at 8:35 am

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  I have installed the plugin for contact form and decided to use the google recaptcha option.

  I think I did not properly understand the instructions for the google codes to be added in the headers and footers, I put in the site key and security key and all seemed well.

  Now I cannot access my WP admin as the login page is displaying the captcha and despite many tries, it always says captcha solve is incorrect.

  I click all the images and it accepts and displays the check but when I submit I get an error.

  I am now locked out of the admin and cannot do anything with the site.

  Please advise on how I can disable, bypass the captcha or otherwise enter my admin panel.

  Thank you.

  The WP instance is
  http://data1asia.com/d1_website2012/wp-login.php

  Thank you for urgent advise on this.

  Matthew Edmunds

  The blog I need help with is: (visible only to logged in users)

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  jameshelps · Member · Sep 13, 2017 at 3:52 pm

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  Hi mnex,

  What a frustrating situation that you have found yourself in.

  Do you need assistance with mnexwordpress.com or http://data1asia.com/d1_website2012/wp-login.php?

  If it’s http://data1asia.com/d1_website2012/wp-login.php, then your site is not hosted by WordPress.com, you are using a self-hosted WordPress site.

  This forum is for those hosted by WordPress.com. Please seek support for your question at https://wordpress.org/support/.

  To read about the difference between WordPress.com and WordPress.org, you can visit this page https://en.support.wordpress.com/com-vs-org/

  -James