Problems with shipping address

• 

  flowmotion2016 · Member · Dec 7, 2017 at 5:58 am

  • Copy link
  • Add topic to favorites

  Hello, I have this online store running for a while without any issues. In the last days, all the customers who have placed an order have then emailed me saying that the shipping address in the order confirmation email displayed a wrong state (Australia), despite them having selected the right one. Please not that the postcode and other shipping info remained all correct. Could you pls assist?
  Thank you

• 

  fstat · Staff · Dec 7, 2017 at 8:09 am

  • Copy link

  Hi there,

  Can you give us your store’s web address so we can better guide on where to get support?

  Thanks!

• 

  flowmotion2016 · Member · Dec 7, 2017 at 9:50 am

  • Copy link

  http://www.slacklineshop.com.au
  Thank you!

• 

  supernovia · Staff · Dec 8, 2017 at 8:22 pm

  • Copy link

  @flowmotion2016 this site isn’t hosted with us. Have you tried the WordPress.org forums for help?
  https://wordpress.org/support

  Also, since you are using a plugin for the shipping address, you might check in directly with the plugin authors or in their forum at WordPress.org.