problems with the preview

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  versspielerin · Member · Jul 26, 2018 at 5:15 am

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  hello, since a few days, I´ve got problems with the preview, the new appearing window always shows this message: ‘Bitdefender has blocked this page – The certificate used to encrypt your connection to this website does not match the domain it was issued for. Attackers might try to steal sensitive information from you, such as passwords or credit cards.’
  What happened? And what can I do? Thanks for help!

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jul 26, 2018 at 7:53 am

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  Hi there,

  Can you please let me know on which site you’re getting this message?

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  versspielerin · Member · Jul 26, 2018 at 8:03 am

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  hi, it´s here:

  hibiskuss

  
  (does that help? ;) )
  it´s when I want to preview a posting before publishing…
  thanks!

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  gemmacevans · Member · Jul 26, 2018 at 8:53 am

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  Hi versspielerin,

  Thanks, I’ve been able to replicate what you are referring to. If I go to your WP Admin dashboard and preview “hibiskuss”, my browser displays a similar message:

  https://versspruenge.wordpress.com/wp-admin/post.php?post=8849&action=edit

  But if I preview the post from the new interface, the preview loads without any errors:

  https://wordpress.com/post/versspruenge.wordpress.de/8849

  Are you able to preview the “hibiskuss” post from there?

  I noticed the URL in the preview from the WP Admin dashboard redirects to “versspruenge.wordpress.de”, which might be the cause of the problem. The site itself is secure but your browser is likely confused by the redirection and trying to protect you — which is why you are seeing this message.

  I’ll look into this further and come back to you when I know more.

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  versspielerin · Member · Jul 26, 2018 at 9:09 am

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  Hi,
  I see … yes that works.
  But how do I get there?
  Anyway, if the site is sure, I am tranquillised.

  but: not so long ago, I needed to renew my password after I got an email by wordpress. I had to log in with a new password. may that associated to the problem with the preview?

  thanks a lot, it´s nice to get such (fast) support!

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  gemmacevans · Member · Jul 26, 2018 at 9:32 am

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  Hi versspielerin,

  But how do I get there?

  The new interface is available from https://wordpress.com (rather than going to versspruenge.wordpress.com/wp-admin/). You should then a see a menu on the left hand side with links to “Blog Posts”, “Site Pages” etc.

  The link in my last reply takes you through to an individual draft post but clicking “Close” at the top left will take you back to the other options.

  I had to log in with a new password. may that associated to the problem with the preview?

  The password reset is separate from the preview issue :)

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  versspielerin · Member · Jul 26, 2018 at 10:53 am

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  okay, thank you! :)

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  gemmacevans · Member · Jul 26, 2018 at 11:04 am

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  You’re very welcome!

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  kokkieh · Staff · Aug 6, 2018 at 5:56 am

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  This should now be fixed. You might need to clear your browser cache and cookies before it will work for you.

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  versspielerin · Member · Aug 6, 2018 at 7:39 am

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  yeah!
  thank you again!