Problems with the purchase

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  camiloproton · Member · Apr 2, 2017 at 3:37 am

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  Good day, buy the patch theme by wordpress platform thinking that I could use it freely or download and it is not, so I request the refund of the money. Thank you

  The blog I need help with is: (visible only to logged in users)

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  jjberg83 · Member · Apr 2, 2017 at 11:04 am

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  Hi @camiloproton,

  If it is less than 30 days since you bought the theme, you should be able to get a refund. I’ve tagged this for staff attention, so you should get help with this soon.

  If you want to learn more about refunds in the meantime, please check out this support article:
  https://en.support.wordpress.com/refunds/

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  staff-zinnia · Staff · Apr 2, 2017 at 1:34 pm

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  Good Morning –

  No problem! I’ve removed the Patch theme from your account and processed a refund. These funds should reach you in about ten days.

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  camiloproton · Member · Apr 3, 2017 at 12:52 pm

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  thank you very much for your attention

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  staff-zinnia · Staff · Apr 3, 2017 at 3:02 pm

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  It’s my pleasure :) Take care!