Problems with Top Posts and Pages Widget

ismailimail · Member · Feb 11, 2013 at 3:48 pm
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The gravatar is also showing up on Facebook and Google + Pages, instead of the images in the blog posts. Thanks for looking into this problem which has been on-going for several days now.
kathrynwp · Staff · Feb 11, 2013 at 3:53 pm
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Our developers are investigating the issue with a user’s Gravatar mistakenly appearing in the Top Posts & Pages widget, as well as when posts are shared via Facebook, Twitter, and other social media channels.

I will keep everyone updated here.

There’s no need to let us know if your own site is experiencing the problem. Once it gets fixed it’ll be resolved for everyone. :-)

Thank you for your patience.
eyesometric · Member · Feb 11, 2013 at 4:02 pm
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Thank you Kathryn
kathrynwp · Staff · Feb 11, 2013 at 4:28 pm
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These issues should now be fixed. We’re sorry for the inconvenience!
elisasspot · Member · Feb 11, 2013 at 4:28 pm
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woohoo the correct images are now showing on the WP side, i do not use virus book , so i can’t speak for that!

Thanks for quickly fixing it!
eyesometric · Member · Feb 11, 2013 at 4:33 pm
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Looking good. Thank you!
fosterb · Member · Feb 11, 2013 at 4:36 pm
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“Top Posts” works correctly again, right. Thank you.

But “Posts I like”, where this issue occurs too, still shows only the gravatars.
kathrynwp · Staff · Feb 11, 2013 at 4:42 pm
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fosterb – thanks, I’ve asked our developers to look into this.
bstroud1 · Member · Feb 11, 2013 at 4:49 pm
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sharing to facebook still shows gravatar…
stergiog · Member · Feb 11, 2013 at 4:53 pm
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@kathrynwp – “Top Posts” works correctly again, but sharing to facebook still shows gravatar
kathrynwp · Staff · Feb 11, 2013 at 5:00 pm
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Hi bstroud1 – if you had tried to share a post earlier on Facebook where the Gravatar showed up, then Facebook still has the old, incorrect, thumbnail in its cache.

This is a tool provided by Facebook where you can paste the URL of any individual post where this is an issue. Just paste it in the text field and click Debug, and that”ll force Facebook to retrieve the new thumbnail for the post:

https://developers.facebook.com/tools/debug

I just did that for your most recent post – “Featured Artist… Diane May!” – and it worked. :-)
kathrynwp · Staff · Feb 11, 2013 at 5:01 pm
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stergiog – please see my note to bstroud1 above.
kathrynwp · Staff · Feb 11, 2013 at 5:07 pm
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fosterb – Posts I Like should now display correctly.
foodandtools · Member · Feb 11, 2013 at 5:09 pm
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Thanks WordPress team my widget for “Top Posts” is now working! :) ):
fosterb · Member · Feb 11, 2013 at 5:13 pm
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kathrynwp – Yes, It does. Thanks for quickly fixing this bug.
kathrynwp · Staff · Feb 11, 2013 at 5:17 pm
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foodandtools & fosterb – great, glad to hear it.
pachi67 · Member · Feb 11, 2013 at 5:26 pm
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Fixed problem with the widget on my blog. Thanks!
belladonichaze · Member · Feb 11, 2013 at 5:28 pm
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Thank you for fixing! :)
hurtsi · Member · Feb 11, 2013 at 5:45 pm
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It’s working! Thank you! :)
stergiog · Member · Feb 11, 2013 at 6:09 pm
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sharing to facebook works correctly again. Thank you.

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