Problems with uploading featured images: Uploading Issue: 1 file could not be…

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  robertmarcmcghee · Member · Nov 24, 2017 at 2:36 am

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  Hello :)

  For some reason I cannot seem to add pictures to my WordPress library. So I tried setting a featured image using my google photos, without success, when I try i get this message:
  “Uploading Issue: 1 file could not be uploaded because an error occurred while uploading.”

  Have any of you guys encountered this before?

  BR
  Robert

  The blog I need help with is: (visible only to logged in users)

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  pauloeaquino · Staff · Nov 24, 2017 at 6:06 am

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  Hi Robert,

  There are a couple things you could check on to understand why you might be getting an upload error. I recommend reading up here on troubleshooting images to get started:
  https://en.support.wordpress.com/images/troubleshooting-images/

  In the meantime, have you tried uploading your images from the wp-admin dashboard instead of the WordPress.com dashboard?

  Also, another thing you could do is clear your browser cache/cookies, log in, and then try uploading again.
  https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Try it out and see if the issue still persists, and if so feel free to post back here. Hope this helps.