Problems with Viewing Published Site

  • Unknown's avatar

    When I type in the address, http://www.KortneyHinton.com, it says there’s a problem with the security certificate. When I click the option to continue to the website, it has a message that I did not create saying that the site is the future home of something cool and gives me the option to log into cPanel. This only happens when I’m on a PC, whereas if I check on my iPhone or MacBook, I have no problem. At first, I was thinking this was a firewall issue since I’m looking at this on my work computer (a PC), but I’m able to get into my other WP blogs with no such problem.

    Extra info: the site was just moved from a sub-domain to the current one and I’ve been having login and viewing problems ever since.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Kortney!

    Here’s what I see when I visit KortneyHinton.com:

    Screen Shot 2014 06 03 at 12 30 54 PM

    Is that the correct site?

    When I attempt to visit the site over an HTTPS connection, I do receive the error messaging you’re referring to. This only appears to happen when viewing with HTTPS instead of HTTP.

    Since your site is hosted on GoDaddy using WordPress.org software (not hosted at WordPress.com), I don’t have access to your site files or domain settings to troubleshoot the issue. You’ve reached support for sites hosted at WordPress.com. You can read more about the difference here:

    WordPress.com vs. WordPress.org

    I would encourage you to reach out to GoDaddy to see what they could do to help clear up the domain issue!

  • Unknown's avatar

    Ahhh, you are right about the HTTPS and HTTP issue – I took the ‘S’ out and am able to view the site with no problem now. That also corrected the issue of me not being able to log in as an administrator :) Thank you for pointing this out to me!

  • Unknown's avatar

    Not a problem! Happy to help.

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