Probs with Different browsers

  • Unknown's avatar

    I created my site/blog on Firefox originally. If I open the site however in Opera or IE, there is an entire screen’s worth of empty space there so you have to scroll down to begin. This isn’t happening in the edit view. Can anybody advise why this is happening & how to fix it?
    Thank you.

  • Hi there. As your blog is set to private there is no way for me to check this, so I’m tagging this for staff to follow up. Please subscribe to the thread so you are notified when they respond and be patient while waiting.

    Also note that these threads are answered based on timestamps, oldest first, and every new reply you make to this thread will move it to the back of the queue, so it is best to not post here any further until you hear back from staff.

  • Unknown's avatar

    ok, thank you … will have to post again anyway as this is the first time anyone’s mentioned privacy as a problem (I’ve usually gotten responses to queries without it being a problem.) I’ve set to private as I’m using it as a site rather than a blog & want to finish it properly before publishing. Nearly done though so should I ask again when I’m ready to publish? Still new to WP & from my recollection, if I unset the privacy I’ll be in for more work/complications going back to privacy again. Thank you for replying : )

  • Unknown's avatar

    Staff members can see your private blog but volunteers can’t. If you don’t want to make your site public yet you can ask staff to respond or invite one of us to take a look instead!

  • @jcrv99
    In this case I wanted to check your site in different browsers to see if I see the same thing as you (and eliminate whether the problem is local to your machine, or a problem with the site itself), which is not possible if it’s set to private. But staff won’t have that restriction, as @hallluke pointed out. I have tagged this thread for them, so just wait for their response.

    In the meantime you can try clearing your browser cache in Opera and IE, and also make sure you’re using the latest version of those browsers and see if that makes any difference. http://en.support.wordpress.com/browser-issues/

  • Unknown's avatar

    I’m not entirely sure what is going on here, you have this header image that’s returning a 403 error. It may be that, while Firefox pretends like it doesn’t see anything, the other browsers try and fail to load it which is causing the problem.

    Check what you have set up in the header image settings – try setting another image from your media library and let me know if this helps.

  • Unknown's avatar

    Hi there!

    I just opened your site in Chrome, Firefox, and Safari and everything seems to be working correctly. Are you still having trouble with this?

  • Unknown's avatar

    Was just about to reply to hallluke to say thank you, I applied the advice offered after inviting you to view (replace image in header) & it has worked hence your finding it fixed shawnajroberts. Thanks to everyone who replied, awesome : )

  • Unknown's avatar

    Great news, it looks back to normal now. Sorry it took me a little longer to reply – the first time you invited me it was as an author which would have given me permission to make posts on your site, which I imagined wasn’t really what you wanted!

  • Unknown's avatar

    Thanks & to be honest I wasn’t sure which one to choose in order for you to be able to help. I trust everything’s still all in order : )

  • Unknown's avatar

    Yes, I’m just a visitor which basically means I can snoop around and look at your site before you make it public – but I can’t access the site dashboard and actually make any changes (so no evil laughter from me!)

  • Unknown's avatar

    I’m so glad! Thanks for helping out hallluke!

    And especially for making sure you were given the correct user role on the site. I think it’s really awesome that you made sure you weren’t given more privileges than you needed. :)

  • Unknown's avatar

    No problem Shawna. I was a little bit worried that I wouldn’t be able to resist the temptation to cause mischief, but luckily I stayed strong! :)

  • Unknown's avatar

    LOL thank you again everyone : )

  • Unknown's avatar

    Hah! I’m glad you resisted!

    The force is strong with this one.. :)

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