Process for retrieving expired domain

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  anguslawangus · Member · Feb 28, 2017 at 10:36 am

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  Hi there,

  I got the shock today that my website is not working, and that the domain has expired (I thought it was on auto-renew, and as I don’t log into it often didn’t see the messages in my inbox). As this is my main source of customers, I need to resolve this issue as soon as possible!

  Please could someone guide me through the process of getting it back… I know there may be a fee, but this is ok – I just need it up and running.

  Many thanks,

  Angus

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 28, 2017 at 11:17 am

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  Hi there,

  Is this for the domain, rinjanidawnadventures.com? That domain is now in redemption with our registrar, and they charge a $80 fee to restore a domain from this stage.

  I’ve sent you a link via email which you can use to pay this fee. Once we receive payment I can email our registrar to try and get the domain back for you.

  Let me know if you have any questions.

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  kokkieh · Staff · Feb 28, 2017 at 2:50 pm

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  We’ve received your payment, thank you, and I’ve emailed our registrar to restore the domain. I’ll let you know as soon as I hear back from them.

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  kokkieh · Staff · Mar 1, 2017 at 8:56 am

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  Your domain has been restored is showing your site again.

  Please let me know if I can help with anything else.