Processing… again

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  florencemei · Member · Sep 15, 2013 at 1:34 am

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  i am try to import my .txt file, but i just received the email and told import failed. can you please fixit for me?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Sep 15, 2013 at 3:21 am

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  I’ll flag for staff assistance so that they can manually reset your importer. Please be patient and someone will come to assist you!

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  evanwp · Staff · Sep 16, 2013 at 2:59 pm

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  Hi,

  I have reset your importer, you should now be able to start it again. For more information on importing your data from other services, please take a look at this page:

  Import a Website

  Please let me know if you have any questions!

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  florencemei · Member · Sep 16, 2013 at 3:07 pm

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  the problem seems still here, still not able to upload :(

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  evanwp · Staff · Sep 16, 2013 at 5:05 pm

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  Hi,

  Which service are you attempting to import from (Tumblr, Typepad, Blogger, etc)?

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  florencemei · Member · Sep 16, 2013 at 11:27 pm

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  is”Movable Type and TypePad”.
  actually i have tried to upload 2 times before. when i upload my file”hk-blog_2013-09-04_Moveable-Type.txt” ( from yahoo blog backup service) with “Movable Type and TypePad”.
  i first received a import successful e-mail, but then few seconds later, a “import failed” email sent to my mail box.

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  evanwp · Staff · Sep 17, 2013 at 12:24 pm

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  Hi,

  I have reset the import for you so that you can try it again. I’d encourage you to leave the window or tab open while it is uploading, and avoid refreshing the page. If it doesn’t work this time, please let me know!