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  miniaturecusina · Member · Oct 29, 2017 at 9:25 am

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  I’m currently purchasing premium plan. I don’t know if the payment was push through.

  The blog I need help with is: (visible only to logged in users)

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  simranvijwani · Staff · Oct 29, 2017 at 9:41 am

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  Hi there!

  I am tagging this thread with modlook for the attention of the support team.
  Please be patient while someone from the support staff gets back to you on this.

  Thanks!

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  gemmacevans · Member · Oct 29, 2017 at 9:59 am

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  Hi miniaturecusina,

  I’ve checked your account and there haven’t seen any successful payments for the Premium plan. Please try purchasing the plan again and let me know if you run into any problems. If you see an error message, please paste it into your reply here so I can take a look.

  Thanks!