Product Images Missing
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Hello,
I’ve been working with the theme author (Flatsome Theme) to no avail regarding missing product images. I switched the theme and the same issue is there; so the problem is with wordpress, not the theme. Can someone please take a look and let me know what the issue is?
Here’s a link to the product page: http://jaxwillz.me/products/
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Hello rashandahunt,
I can see the missing images you’re talking about on your site.
Unfortunately, this forum is focused on WordPress.com users. Yours isn’t – your site is a self-hosted site.
You might want to post your issue on the support page of the plugin responsible for the products page or the theme you’re working with.
I hope you find a solution quickly!
Cheers!
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Looks like you’re running the WooCommerce plugin for your store, on a self-hosted site. These forums are for folks hosted here on WordPress.com, as seuntaylor mentioned.
The first step would be to see if your images appear when running the Storefront theme: https://wordpress.org/themes/storefront/
If they don’t, then here’s where you can try getting support:
If you have a paid WooCommerce extension, you can open a ticket here: https://woocommerce.com/my-account/create-a-ticket/
If you don’t have a paid extension, you can post in the WordPress.org WooCommerce forum:
https://wordpress.org/support/plugin/woocommerceYou’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
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seuntaylor – thanks for helping out here. You’ll find some handy tips for volunteers here, including where specifically to point folks for help with WooCommerce:
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