Product not appearing on page, even with category selected

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  arthur050ca3b61b · Member · Jul 19, 2023 at 8:06 pm

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  I’ve created an “edibles” page. I have added a few products, and selected edibles under category as primary category. they are not showing up on the page though.

  what am i doing wrong here?

  Here is the page: https://infinitystrains.com/edibles/

  here is one of the products: https://infinitystrains.com/product/d9-hhc-single-serve-chocolate-20-pack/

  thank you for any help!

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  arthur050ca3b61b · Member · Jul 19, 2023 at 8:40 pm

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  i created a category with the same name as the page i want the product to appear on, but its not showing up on the page when i select the category on the product page.

  seems like the page doesnt know that when i select that category its supposed to show up on it.

  i have other categories selected for that same product and they show right up on that page. what am i doing wrong here?

  thanks

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  staff-totoro · Staff · Jul 19, 2023 at 10:16 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://woocommerce.com/my-account/create-a-ticket

  Thanks!